Concord Hospital Rheumatology
Rheumatology • Concord, NH
Ratings by platform
- Vitals (Dr. Hoke H. Shirley): 4.7 to 4.9/5 stars (67 ratings)
- Healthgrades (Dr. Yan Li): 3.0/5 stars (2 ratings)
- WebMD/Vitals (Dr. Stewart Levenson): 2.8 to 3.0/5 stars (4 to 7 ratings total)
- WebMD (Dr. Andree Phillips): 4.5/5 stars (5 ratings)
What patients say
Patients praise
- High praise for clinical knowledge and thoroughness of specific rheumatologists
- Some patients value providers who take the time to listen and explain conditions clearly
- Reports of compassionate care and positive outcomes from long-term patients
Common complaints
- Complaints regarding billing practices, including difficulty obtaining itemized statements and receiving redundant or incorrect bills
- Reports of long wait times for care, both for appointments and emergency services
- Some patients feel rushed during visits or perceive a lack of attention from providers
- Isolated reports of poor bedside manner or feeling disrespected during interactions
- Concerns regarding the responsiveness and availability of administrative and supervisory staff
In patients' words
"Dr. Levenson is extremely knowledgeable , thorough, and takes all the time necessary to get to know and care for his patients. I recommend him highly."
— WebMD/Vitals Review"Provider was disrespectful. Wasn’t willing to do thorough exam and answer my questions and concerns. Would give a zero rating if I could."
— WebMD/Vitals Review"Dr Shirley was interrupted during my last vist. I respect emergencies but not sure that was. After that me session was rushed and I find it necessary to write."
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