Shields MRI at Emerson Health Concord
Radiology • Concord, MA
Ratings by platform
- Google (referenced via Instagram post): 4.7/5 stars (253 reviews)
What patients say
Patients praise
- Professional and friendly staff
- Efficient and modern check-in process
- Clean facility
- Claustrophobia-friendly environment and support
- Effective scheduling and timely appointments
Common complaints
- Some patients express general anxiety regarding the MRI process, though staff help manage these feelings
In patients' words
"5 stars to the best MRI place. People are friendly and professional. All your fears and need are taken care of. Day or night no problems with scheduling, in and out with no problems."
— Sandy M., patient review on Shields website"They were so nice and patient. I am extremely claustrophobic and I had no issues! The office was so clean. Great experience!"
— Sara Carmody, patient review on Shields website"The front desk manager is terrific: superb customer service, REAL, easy to talk to, and with a beautiful outlook on how health care should be. They even have headphones that play any Sirius XM station of your choosing."
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