Concord | Adult Primary Care | Pediatrics - Atrius Health
Pediatrics • Concord, MA
Ratings by platform
- NutriFinder: 3/5 (71)
- Yelp/MapQuest/Apple Maps: 1.8/5 (26)
- Birdeye: 2.8/5 (42)
What patients say
Patients praise
- Some patients report positive, professional, and compassionate care from nurse practitioners and physicians assistants
- Appreciation for the convenience and accessibility of the location near Route 2
- Favorable experiences in the pediatric department from some families
- Occasional reports of efficient, kind, and fast service from clinical staff
Common complaints
- Difficulty accessing primary care physicians, often seeing nurse practitioners or physician assistants instead
- Concerns regarding responsiveness, unreturned portal messages, and communication issues
- Reports of feeling neglected or misdiagnosed in complex medical situations
- Complaints about administrative issues, including appointment scheduling, cancellations, and referrals
- Perceptions of unprofessional or rude staff interactions
In patients' words
"Sending a portal message is like yelling into the void. Portal inquiries go unanswered much of the time and there's never a correspondence from an actual pcp (which are mostly RNs), only their staff."
— NutriFinder user review"I am taking a moment to specifically register my appreciation of the outstanding skill, professionalism and compassion extended to me by the Physicians Assistants and Nurse Practitioners at Atrius."
— Yelp user review"Atrius is a horrific place where doctors make their money and misdiagnose life threatening conditions by neglecting patients."
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