Orthopaedic Care Team - Concord Hospital
Orthopaedics • Concord, NH
Ratings by platform
- rater8: 4.79 out of 5 stars (17,000+ ratings)
- Birdeye: 4.9 out of 5 stars (237 reviews)
- WebMD: 1 star (based on one review) (1 review)
What patients say
Patients praise
- Positive experiences with individual surgeons and specialized medical care
- Clear and informative communication from some providers
- Supportive care during diagnosis and treatment phases
Common complaints
- Difficulties with billing and payment systems
- Poor phone communication and responsiveness
- Concerns about staff professionalism and rudeness
- Perception of declined quality of care
In patients' words
"Dr McEntarfer was great! He explained everything and gave me options. Thank you Dr McEntarfer!"
— rater8 review"Quality of providers has tanked. Staff stunningly rude and CEO unresponsive. The 3 month old online portal and payment system is dreadful and is broken in many links. Getting through on the phone? FORGET IT."
— Birdeye / WebMD reviewMore clinics in Concord
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