Concord Orthopaedics: Orthopaedic Care NH
Orthopaedics • Concord, NH
Ratings by platform
- Owldali: 4.8 out of 5 (3,614 reviews)
- rater8: 4.79 out of 5 (17,000 ratings)
- Birdeye: 4.9 out of 5 (237 reviews)
What patients say
Patients praise
- Competent and professional surgical care
- Strong, compassionate bedside manner from many physicians
- Effective communication of treatment options and diagnoses
- Supportive medical teams and environments
- Successful surgical outcomes and physical therapy results
Common complaints
- Difficulties with phone access and communication
- Reports of rude staff interactions
- Issues with online patient portal and billing systems
- Long wait times for appointments
- Concerns regarding perceived decline in provider quality
In patients' words
"Dr McEntarfer was great! He explained everything and gave me options. Thank you Dr McEntarfer!"
— rater8 review for Dr. Ross McEntarfer"Quality of providers has tanked. Staff stunningly rude and CEO unresponsive. The 3 month old online portal and payment system is dreadful and is broken in many links."
— Negative patient review on Birdeye/WebMDMore clinics in Concord
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