Emerson Health Internal Medicine
Internal Medicine • Concord, MA
Ratings by platform
- Birdeye (Emerson Practice Associates): 1.4 out of 5 stars (10 reviews)
- Momentary Labs (CMS HCAHPS data): 4 out of 5 stars (Hospital) (451 patient surveys)
- Vitals (for Dr. Ya Tze Tong): 4.6 out of 5 stars (not explicitly stated)
What patients say
Patients praise
- physicians described as empathetic, knowledgeable, and good listeners
- high satisfaction with communication from doctors and nurses in hospital setting
- thorough and efficient medical care for some patients
- strong quality of discharge information
Common complaints
- billing and payment process issues
- perceived staff incompetence or lack of responsiveness
- lack of follow-up on care
- unprofessional behavior from front-desk staff
- hospital facility noise and cleanliness concerns
In patients' words
"The nurses here are completely incompetent and rude... The girls behind the front desk also speak very loudly about patients while you’re in the waiting area."
— LocalityBiz (Emerson Health Primary Care Concord)"I also received a bill for services never rendered... the person on the other side of the line appears to be part of a scam."
— Birdeye (Emerson Practice Associates)"Dr. Tong is personable, interactive and a good listener. Always answer my email questions in a prompt manner."
— Vitals (Dr. Ya Tze Tong)More clinics in Concord
Internal Medicine in Concord, MA - Primary Care | Physicians
Patients praise: Many patients appreciate knowledgeable, attentive, and thorough physicians · Appreciation for compassionate and professional staff at certain practices.
Internal Medicine Doctors in Concord, CA - Sutter Health
Patients praise: high patient appreciation for individual physicians' knowledge and bedside manner · praise for compassionate and helpful nursing and hospice care staff.
Find A Doctor Results | John Muir Health
Patients praise: Helpful and friendly nursing and medical staff in some departments · Cleanliness of the facilities and parking convenience.
Home | Concord Internal Medicine in Concord, MA
Patients praise: Outstanding medical expertise · Friendly and helpful office staff.
Concord Primary Care - Dartmouth-Hitchcock Medical Center
Patients praise: Thorough and helpful primary care providers · Caring and accommodating staff interactions.
Dentist in Concord | Implant Dentist in Concord | 01742 Dentist
Patients praise: friendly and professional staff · thorough and gentle cleanings.
Comparing your options?
Browse other Internal Medicine clinics, or filter by state and specialty to compare patient ratings.