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PromptMed Urgent Care

Urgent Care • Columbus, IN

★★★☆☆2.7/5228 reviews across 3 platforms

Ratings by platform

  • Birdeye: 2.7/5 stars (207 reviews (aggregated))
  • Yelp: 2.5/5 stars (19 reviews)
  • Solv Health: 1.0/5 stars (2 reviews)

What patients say

Patients praise

  • Friendly and compassionate staff
  • Efficient online wait-list tool (On My Way)
  • Quality care for minor injuries and ailments
  • Convenient walk-in availability

Common complaints

  • Long wait times
  • Frustration with accessibility or policy regarding specific services (e.g., COVID testing criteria)
  • Inconsistent experiences with medical staff communication

In patients' words

"The whole team is great! They are kind and compassionate. They work hard to make sure your visit is as short as possible and they have great communication about that. Highly recommend this office!"

— PromptMed Urgent Care Website Testimonials

"My wife is not Feeling well and we have been sitting here for 3 hours waiting to be seen by doctor. She still has not seen one yet."

— Yelp review (via MapQuest)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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