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Baptist Medical Group

Primary Care • Columbus, MS

★★★★☆4.1/553 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.9/5 (36 reviews)
  • MedicalRecords.com: 2.5/5 (17 reviews)

What patients say

Patients praise

  • Staff and doctors frequently described as caring, attentive, and professional
  • Positive patient experiences regarding the quality of medical explanations and listening skills
  • Effective and efficient care in various clinics and the ER by many accounts
  • Helpful office and administrative staff cited in several clinic reviews

Common complaints

  • Reports of unprofessional staff behavior or rudeness in specific departments
  • Concerns regarding cleanliness of facilities in isolated instances
  • Dissatisfaction with communication regarding discharge instructions or follow-up plans
  • Occasional reports of long wait times or challenges in accessing care in emergency contexts

In patients' words

"Dr. Boswell is very professional and knowledgeable and takes the time to explain things well and also answer the patient’s questions."

— LocalityBiz (Baptist Sleep Clinic)

"The nurse “Deb” in CCU was awful. She was rude, would not come when needed and said some very hateful things to our family."

— MedicalRecords.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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