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Franciscan Physician Network Columbus Primary & Specialty Care

Primary Care • Columbus, IN

★★★★★4.6/5202 reviews across 2 platforms

Ratings by platform

  • Birdeye (aggregating Google reviews): 3.4/5 (44 reviews)
  • Franciscan Health Directory: 4.9/5 (158 reviews)

What patients say

Patients praise

  • Some patients report feeling heard and having their concerns taken seriously
  • Positive experiences with individual providers reported by some patients
  • Efficient and courteous service noted by some visitors

Common complaints

  • Dissatisfaction with office staff interactions
  • Concerns about high patient volume and limited access to physicians (MDs) vs. mid-level providers
  • Complaints regarding clinical decision-making and medication management competence

In patients' words

"The nurse practitioner I am seeing is fine. It's the office staff that is AWFUL to deal with."

— MapQuest/Yelp user review

"I have been under Megan Brock’s care for the past years. Megan is amazing and has a genuine care about me and my health."

— Birdeye/Google user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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