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The Ohio State University Wexner Medical Center

Physical Therapy • Columbus, OH

What patients say

Patients praise

  • Professional, knowledgeable, and compassionate physical therapists
  • Effective and thorough treatment plans
  • Clear explanations of diagnoses and exercises
  • Friendly and welcoming support staff in many locations
  • High-quality, specialized rehabilitation programs

Common complaints

  • Appointment scheduling and rescheduling issues
  • Long wait times for appointments
  • Rude or unhelpful front desk staff at certain locations
  • Parking challenges at specific facilities

In patients' words

"Everyone is so nice and professional. Bridget is wonderful! She’s very thorough and I always feel better after an appointment with her."

— Patient review, Birdeye

"Appreciated my PT. Good listener, explained exercises and precautions well. Gentle and professional."

— Patient review, Birdeye

"I scheduled a PT eval for my son 3 weeks prior to his appt. I received a call 4 days prior to his appointment stating that they needed to reschedule said appointment. The first appointment available wasn’t for over a month."

— Patient review, Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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