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Pankratz LLC

Optometry • Columbus, IN

★★★★★4.8/5610 reviews across 3 platforms

Ratings by platform

  • MyVision.org Aggregate: 4.8/5 (357 reviews)
  • Healthgrades: 4.7/5 (253 reviews)
  • U.S. News & World Report (418 reviews)

What patients say

Patients praise

  • Successful cataract and LASIK outcomes with improved vision
  • Professional, empathetic, and thorough medical care provided by physicians and staff
  • High-quality follow-up care, including personal calls from the doctor to patients' homes
  • Efficient, clean, and comfortable office atmosphere in many instances
  • Clear explanations of conditions and surgical procedures

Common complaints

  • Reports of arrogant or dismissive behavior by the physician
  • Concerns regarding unnecessary treatment recommendations
  • Difficulty concentrating during tests due to office environment/layout
  • Long and exhausting appointment durations for older patients
  • Inconsistent staff knowledge or preparation for specific tests

In patients' words

"I been going to Dr Pankratz for about 7 years he is very thorough... his staff is excellent feel very comfortable with him and his staff he personally called me at home... never had a Dr or staff to do this before very impressed."

— WebMD

"2 techs doing tests didn’t seem knowledgeable… Dr Pankratz seemed arrogant & recommended laser treatment on my healthy eye... Awful experience. He has lost his bedside manner and was rude."

— Healthgrades

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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