Cataract Surgery Columbus | LASIK Columbus | Pankratz LLC
Optometry • Columbus, IN
Ratings by platform
- MyVision.org Aggregate: 4.8 out of 5 stars (aggregate of 357 reviews) (357 reviews across the web)
- Healthgrades: 4.7 out of 5 stars (253 reviews)
- U.S. News & World Report: Not explicitly stated total, but mentions 418 reviews total across platforms (418 reviews)
What patients say
Patients praise
- Successful cataract and LASIK outcomes with improved vision
- Professional, empathetic, and thorough medical care provided by physicians and staff
- High-quality follow-up care, including personal calls from the doctor to patients' homes
- Efficient, clean, and comfortable office atmosphere in many instances
- Clear explanations of conditions and surgical procedures
Common complaints
- Reports of arrogant or dismissive behavior by the physician
- Concerns regarding unnecessary treatment recommendations
- Difficulty concentrating during tests due to office environment/layout
- Long and exhausting appointment durations for older patients
- Inconsistent staff knowledge or preparation for specific tests
In patients' words
"I been going to Dr Pankratz for about 7 years he is very thorough... his staff is excellent feel very comfortable with him and his staff he personally called me at home... never had a Dr or staff to do this before very impressed."
— WebMD"2 techs doing tests didn’t seem knowledgeable… Dr Pankratz seemed arrogant & recommended laser treatment on my healthy eye... Awful experience. He has lost his bedside manner and was rude."
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