Doctors and Locations | Ohio State Eye Care Ophthalmology
Ophthalmology • Columbus, OH
Ratings by platform
- Wexner Medical Center (Dr. Matthew Ohr): 4.9 out of 5 (457 reviews) (457)
- Facebook (OSU Havener Eye Institute): 92% recommend (236)
- Birdeye (Hand, Upper Extremity, Eye & Ear): 4.6 out of 5 (128)
- Birdeye (Havener Eye Institute Dublin): 3.4 out of 5 (15)
- Healthgrades (Dr. Andrea Sawchyn): 3.5 out of 5 (10)
- Demandforce (Ohio State Optometry Upper Arlington): 98.5% would refer friends and family
What patients say
Patients praise
- Highly skilled and knowledgeable ophthalmologists and clinical staff
- Access to cutting-edge medical technology and expert care for complex conditions
- Professional and caring demeanor of many medical personnel
- Comprehensive and thorough examination processes
- Effective surgical outcomes and improvements in vision quality for many patients
Common complaints
- Long wait times for appointments and during visits
- Frustration with scheduling processes and lack of communication regarding changes
- Some reports of dismissive or disrespectful bedside manner from specific providers
- Challenges in navigating administrative processes, such as obtaining referrals or medical records
- Crowded waiting areas and inefficient patient throughput for testing
In patients' words
"The ophthalmologists are described as the absolute best, kind, compassionate, personable, approachable, knowledgeable, and attentive to detail. They are very good at explaining what is happening to your vision and do everything they can to help."
— Loc8NearMe (Ohio State Havener Eye Institute)"Dr. Castellano was phenomenal for Lasik. He walked me through the entire process and made sure I was always comfortable. The staff here is also very caring, empathetic, and genuinely happy."
— LocalityBiz (Ohio State Havener Eye Institute Dublin)"Dr. Sawchyn got me in right away when I had an issue and spent the time needed to help me understand what was going on. I am sure I was a little fidgety because I am not used to someone touching my eye, but the exam was quick and painless."
— Healthgrades (Dr. Andrea Sawchyn)"Dr. Castellano, Very disrespectful of my schedule and time., after I just drove 350 miles for this appointment... I have never been this disrespected by a doctor or an office at Ohio State University."
— LocalityBiz (Ohio State Havener Eye Institute Dublin)More clinics in Columbus
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