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Occupational Therapy | OhioHealth

Occupational Therapy • Columbus, OH

★★★★★4.7/5103 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.8/5 (98 reviews)
  • Trustpilot: 3.1/5 (5 reviews)

What patients say

Patients praise

  • Praise for therapy team competence and professionalism
  • Positive feedback on rehabilitation outcomes and recovery progress
  • Appreciation for clean facilities and respectful staff

Common complaints

  • Frustration with billing practices and coding errors
  • Complaints about communication and unsolicited AI phone calls
  • Reports of unprofessional staff conduct in emergency settings

In patients' words

"I received four physical and occupational therapy sessions per day, and the therapy was intense, comprehensive, and thoughtfully designed to address many different aspects of my recovery."

— Patient review, Birdeye

"I am beyond frustrated with OhioHealth. I have spent many hours on the phone over the last four months trying to correct an improperly coded wellness visit with my OB/GYN."

— Customer complaint, BBB

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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