St. Francis Neurology - Columbus - GA - Clinic
Neurology • Columbus, GA
Ratings by platform
- Vitals.com: 3.5/5 (average) (41 reviews for Dr. Reinaldo Verson)
What patients say
Patients praise
- Some patients appreciate the thoroughness and knowledge of specific physicians, particularly Dr. Verson
- Staff described by some as friendly, helpful, and professional
- Some experiences noted good hospitality and supportive medical staff
Common complaints
- Strict and inflexible check-in policies (e.g., 30-minute requirement) leading to appointment cancellations
- Complaints regarding unprofessional, rude, or dismissive office staff behavior
- Communication issues, including long wait times, lack of follow-up on test results, and difficulty getting medications sent to pharmacies
- Perceived poor bedside manner from specific providers
In patients' words
"I still don’t understand the reason patients are forced to check in 30 minutes prior to the actual time of the appointment. If you are 2 minutes late, you must reschedule. The patient is not late for the actual appointment."
— LocalityBiz (Review by jennifer williams)"I am extremely satisfied with Dr. Verson - however, his office staff (on the check-in counter) has a 'do not care attitude' towards questions and concerns."
— Vitals.com (Review)"First time coming to this clinic, I love it staff super friendly and the Doctor explained me everything very well. I definitely recommend it"
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