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Internal Medicine • Columbus, GA

★★★★★4.8/5240 reviews across 4 platforms

Ratings by platform

  • Healthgrades: 5.0/5 (94 reviews)
  • Ratings.MD: 4.9/5 (101 reviews)
  • Vitals: 4.8/5
  • Healthgrades: 4.4/5 (45 reviews)

What patients say

Patients praise

  • thoroughness and willingness to spend time with patients
  • effective listening and communication skills
  • compassion and down-to-earth bedside manner
  • proactive in managing health and coordinating care
  • accessibility and follow-up communication

Common complaints

  • difficulty diagnosing complex or uncommon conditions
  • perceived impersonality or lack of empathy during appointments
  • unresponsiveness to questions or portal messages
  • feeling rushed during visits
  • cancellation of appointments or being dropped as a patient

In patients' words

"Dr. Boyd is easily the primary care doctor that I've ever had. He listens, offers information that makes sense, is patient, and is willing to offer alternatives. He does NOT tell you what you need to do, but rather offers options and then you can make the choice yourself on your treatment."

— Healthgrades

"She was my PCP for 10 years and was impersonal at appointments, but I had no issue until I got sick in 2015. I saw this doctor countless times over a year trying to get answers for my symptoms. Every single appointment she asked me if I had seen a psychologist about my physical symptoms."

— Healthgrades

"He listens to what I have to say and explains issues so I understand, I feel comfortable with him."

— Ratings.MD

"Dr. Thompson could not diagnose my medical issue and instead of continuing to run tests he ghosted me. Was unresponsive in the portal did not answer my questions or explain test results. 1 day prior to my next appointment he cancelled it and dropped me as a patient."

— Healthgrades

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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