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Gastroenterology and Endoscopy Locations - OhioHealth

Gastroenterology • Columbus, OH

★★★☆☆3.4/5196 reviews across 3 platforms

Ratings by platform

  • Yelp: 2.1/5 (96 reviews)
  • Healthgrades: 4.5/5 (40 reviews)
  • Healthgrades: 4.9/5 (60 reviews)

What patients say

Patients praise

  • Knowledgeable, compassionate, and professional medical providers
  • Efficient, friendly, and attentive nursing and support staff
  • Clear communication and thorough explanation of procedures like colonoscopies
  • Positive experiences with medical care quality and health outcomes

Common complaints

  • Difficulties in reaching staff or obtaining timely responses to phone calls/messages
  • Dissatisfaction with billing department processes and refund delays
  • Reports of dismissive or condescending bedside manner from some individual providers
  • Concerns regarding communication issues during patient care experiences

In patients' words

"Ohio Gastro and Dr. Scherer were great to work with. Prep instructions were thorough and procedure was as easy as that process can be."

— Healthgrades user review

"i only have an issue with their billing dept. i was very happy with the care I received from the doctor and nurses."

— BBB user review

"I felt he was condescending and dismissive and is someone that I would never see again."

— Vitals user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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