Diabetes and Endocrinology | Ohio State Wexner Medical Center
Endocrinology • Columbus, OH
Ratings by platform
- Wexner Medical Center Official Site: 4.8 to 4.9/5 (provider-level patient satisfaction surveys) (Multiple hundreds of reviews across specific doctors)
- Healthgrades: 4.4/5 (45 reviews)
- Birdeye: 3/5 (851 reviews (General Medical Center))
- Vitals: 3.7/5 (9 reviews)
What patients say
Patients praise
- Highly knowledgeable and expert care in diabetes management
- Clear communication and explanation of medical conditions and plans
- Providers who listen carefully and take time during appointments
- Staff described as kind and comforting by some patients
Common complaints
- Perceived lack of compassion from some providers
- Difficulty in communication regarding medication changes
- Experiences feeling unheard or dismissed by medical staff
- General hospital facility reviews mention negative experiences with aggressive behavior in specific instances
In patients' words
"Dr. Kroustos makes you feel relaxed and talks to you like you're a person not a Einstein. The ease he puts you in as soon as you meet him is amazing. My diabetes has gotten better."
— Healthgrades patient review"If I could give 0 stars I would. I highly recommended not going to this site if you want a provider to actually listen and care about your concerns. The pure aggressive behavior and lack of compassion I experienced has left me jaded."
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