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Family Allergy & Asthma

Allergy & Asthma • Columbus, OH

★★★★☆4.1/521 reviews across 2 platforms

Ratings by platform

  • Healthgrades (for Dr. Ann Esquivel): 5.0/5 (9 reviews)
  • Vitals (for Dr. Jennifer Gentner): 3.5/5 (12 reviews)

What patients say

Patients praise

  • Physicians described as caring, active listeners, and thorough
  • Professional and effective treatment plans that improved patient quality of life
  • Clear communication of test results and medical education

Common complaints

  • Rude, condescending, or unhelpful front office staff and telephone support
  • Difficulty in reaching the office by phone or getting call-backs
  • Lack of modern administrative convenience (online portal, digital communication)
  • Specific clinical disagreements or perceived lack of thoroughness in diagnostic approaches

In patients' words

"Dr. Esquivel is very kind and approachable. My son had very bad asthma and allergies, and she took time to explain the process and put him on the right medicines to help him get better."

— Healthgrades patient review

"Doctor's are OK, but the prices they charge for allergy services are ridiculous and the front office staff is rude."

— MapQuest review (Family Allergy & Asthma)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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