Columbia, MS - Family Medicine - Hattiesburg Clinic
Pediatrics • Columbia, MS
Ratings by platform
- Birdeye: 4.4/5 overall for Hattiesburg Clinic system (374 total reviews for the health system)
- WebMD (Dr. Franklin Waller): 4.5/5 (5 ratings)
- WebMD (Dr. Robert Herrington III): 5.0/5 (3 ratings)
What patients say
Patients praise
- Highly regarded individual doctors and medical staff known for being thorough and caring
- Positive experiences with front desk and administrative staff in specific instances
- Efficient and helpful lab services reported by some patients
- Convenient access for after-hours care and urgent needs
Common complaints
- Reports of rude, indifferent, or unprofessional staff interactions
- Difficulties with appointment scheduling, long wait times, or communication failures regarding appointments
- Frustration with medical record handling and fees
- Concerns regarding billing practices and insurance handling
- Specific complaints about bedside manner of certain providers
- Allegations of over-prescription or improper medication management
In patients' words
"The staff was very polite and I did not feel rushed at all. Dr. Harrington was very thorough. He determined my baby needed to be on antibiotics and even tried to call Walgreens to have them wait on me. I was very pleased with this experience."
— LocalityBiz review for Columbia Family Clinic"From the moment you walk in, the reception ladies will treat you like an inconvenience. Me, a very friendly young woman, is given attitude and disrespect while a middle aged woman behind [the desk]..."
— Yelp review for Hattiesburg Clinic"Insists on overmedicating patients who have problems with controlling medicine despite conferences and discussion."
— Helpyouachieve.com review for Columbia Family ClinicMore clinics in Columbia
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