Outpatient Mental Health Center - Columbia
Mental Health • Columbia, MD
Ratings by platform
- Sheppard Pratt – Outpatient Mental Health Center (Columbia, MD) reviews across multiple platforms: Approximately 2.8 to 3.4 out of 5 stars (Varies by platform (e.g., ~53-64 reviews))
- Columbia Area Mental Health Center (SC) reviews: Approximately 2.3 to 3.4 out of 5 stars (Varies by platform (e.g., ~5-54 reviews))
- Columbia Mental Health (clinics in VA/Alexandria) reviews: 4.3 to 5 out of 5 stars (29 to 66 reviews)
What patients say
Patients praise
- Positive and impactful experiences with specific therapists and psychiatrists who were described as caring, attentive, and professional
- Appreciation for helpful, kind, and welcoming administrative and front-desk staff
- Effective, life-changing results reported by some patients, particularly with specific treatments like TMS therapy
- Comfortable, safe, and affirming environments for therapy sessions
- Straightforward billing and insurance navigation for some patients
Common complaints
- Difficulty with scheduling and administrative communication, including non-returned calls and canceled appointments
- Long wait times and concerns over punctuality
- Reports of dismissive, rude, or unprofessional behavior from staff or providers
- Concerns regarding the effectiveness of treatment, continuity of care, and lack of empathy
- Frustration with billing and insurance navigation processes
In patients' words
"I have been a patient at this clinic for more then 6 yrs the Drs. Therapist even down to the receptionist I love this clinic"
— Sheppard Pratt – Outpatient Mental Health Center review"If you set up an appointment with any receptionist, they never call back to confirm it. Then the day you were scheduled to go, you realize they cancelled it for no real reason."
— Columbia Area Mental Health Center review"Columbia Mental Health has been a great place so far for consultation... She is a kind and thoughtful professional who patiently listens to my story and provides meaningful, affirming, and beneficial comments and insights."
— Columbia Mental Health - Woodbridge review"I truly do not think they care about mental health, only the money. Absolutely the worst psychologist I’ve ever visited and I’d never recommend to anyone."
— Columbia Mental Health LLC (Fairfield, CT) reviewMore clinics in Columbia
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