First Medical Associates
Geriatric Care • Columbia, MD
Ratings by platform
- Johns Hopkins Medicine Profile - Dr. Susan Brown Schoenfeld: 5.0/5 (264 reviews)
- Johns Hopkins Medicine Profile - Dr. George Effah Osei: 4.9/5 (201 reviews)
- Healthgrades - Dr. Alicia Lee: 4.8/5 (136 reviews)
- Healthgrades - Dr. Madhvai Ambati: 4.9/5 (139 reviews)
- Healthgrades - Dr. Deepak Shah: 4.8/5 (33 reviews)
- MDVIP - Dr. David Leichtling: 4.7/5 (21 reviews)
What patients say
Patients praise
- Physicians described as compassionate, professional, and knowledgeable
- Strong patient-doctor rapport, with many reviewers highlighting that doctors listen well and take time to explain conditions
- Thoroughness in diagnostics and commitment to personalized care plans
- Efficiency in check-in and visit processes at select well-rated practices
Common complaints
- Long wait times (in waiting room and exam rooms)
- Poor administrative support, difficulty reaching staff, and unhelpful billing departments
- Communication issues, including delayed test results, unanswered portal messages, and lack of clarity on billing
- Concerns regarding bedside manner, being rushed during appointments, or providers not reviewing charts beforehand
In patients' words
"Dr. Shah is the best GP that I've ever had, hands down. He engages you in the conversation from beginning to end, he listens to fully understand and gives multiple options."
— Healthgrades Patient Review"The service here is TERRIBLE... The wait times to see the doctor is over an hour to 2. It is almost impossible to get through to a person when you call in."
— Patient Review on LocalityBiz"Worst ever... they did not bill my Medicare and Blue Cross insurance companies for months. I am still receiving original bills."
— Patient Review on LocalityBizMore clinics in Columbia
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