Centerstone Columbia - Westover Plaza
Mental Health • Columbia, TN
Ratings by platform
- Treatment Tennessee / Recovery.com aggregator: 2.8/5 (39 reviews)
What patients say
Patients praise
- Professionalism of some clinical staff
- Quality of psychiatric care reported by some patients
- Effectiveness of support groups and recovery specialists
- Accessibility of the location
- Comprehensive treatment for co-occurring disorders
Common complaints
- Difficulty with front desk scheduling and communication
- Perceived lack of care from some medical providers
- Frustration with appointment availability and flexibility
- Inconsistent medication refill procedures
In patients' words
"The 'older' woman at the front desk was extremely rude with attitude when telling my 17 year old she couldn't get in. Seems that there is a MAJOR issue with the front desk people."
— FindRehabCenters.org"They do not care is an UNDERSTATEMENT! Worst healthcare facility EVER. The drs do not care about their patients. Better make sure the front desk schedules you the day before your meds run out."
— FindRehabCenters.org"Some reviewers praise the professionalism of the clinical staff, as well as the quality of psychiatric care they receive. Some reviewers have also commended the effectiveness of the support groups they have attended."
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