Behavioral health
Mental Health • Columbia, TN
Ratings by platform
- Rehab.com (Anxiety and Related Disorders): 1.67/5 (6 reviews)
- Google Reviews (Columbia Psychiatry): 3.8/5 (50+ reviews)
- Birdeye (ColumbiaDoctors): 2.6/5 (5 reviews)
- Rehab.com (Smithers Center): 3.2/5 (746 reviews)
- Healthgrades (Specific Provider): 3.9/5 (7 ratings)
- Birdeye (Columbia Psychiatric Associates): 2.8/5 (39 reviews)
What patients say
Patients praise
- High quality of clinical care and successful treatment outcomes reported by some patients
- Appreciation for specific doctors who are described as skilled, compassionate, and attentive
- Institutional efforts and case studies demonstrating commitment to improving patient experience scores
- Positive impact of specialized psychiatric programs on long-term recovery and quality of life
Common complaints
- Complaints regarding high, unexpected, or unclear billing and pricing transparency
- Frustration with long wait times and administrative delays
- Reports of perceived rude, insensitive, or dismissive staff interactions
- Concerns regarding insurance coverage and high out-of-pocket costs for specialized services
- Allegations of impersonal care and lack of thorough diagnostic or follow-up attention
- Specific complaints about patient communication and difficulty obtaining medical records
In patients' words
"My experience with this program was disappointing and felt exploitative. ... The focus seemed to be on profit rather than genuine patient care."
— Rehab.com reviewer"We have been working with Dr Cueva for years. She is a superb doctor and has done wonders for my daughter who has a very complicated psychiatric profile."
— Healthgrades reviewer"This place is awful. ... Sat in very uncomfortable chairs for over 3 hours before I got a bed that was in a hallway had test done on me right there no privacy at all."
— Local reviewer"They helped me build a successful and happy life. I married my husband in 2007, had children, and wrote books that I hope have been helpful to others."
— Andrew Solomon, patient storyMore clinics in Columbia
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