Primary Care | Johns Hopkins Howard County Medical Center
Family Medicine • Columbia, MD
Ratings by platform
- Healthgrades: 68% recommend (Healthgrades) (N/A)
- US News: 86% recommend (US News) (N/A)
- Yelp: 1.9/5 stars (249 reviews)
- Johns Hopkins Medicine Provider Profiles (Press Ganey): ~4.9/5 (Provider-specific average) (Varies by doctor (e.g., 61, 42, 159 ratings))
What patients say
Patients praise
- High patient satisfaction scores for individual primary care providers (often 4.9/5)
- Compassionate, professional, and knowledgeable clinical staff in specific departments like the ER
- Positive interactions with individual physicians who are perceived as attentive and caring
Common complaints
- Difficulties with appointment scheduling and call center communication
- Administrative issues and bureaucratic obstacles in medical records management
- Concerns regarding billing practices and unexpected charges for routine visits
- Lack of follow-up and perceived dismissiveness of staff or administrative personnel
In patients' words
"The customer service for making appointment just get worse and worse. I addatude"
— LocalityBiz review"He had reviewed the questionnaire I filled out regarding my health issues and knew what prior surgeries I had received. He was professional, knowledgeable and friendly."
— Johns Hopkins Medicine Provider Profile (Dr. George Osei)"I mainly came to say that every nurse I’ve came in contact with was amazing! Everyone got along well and they actually showed that they care and that means a lot."
— Wanderlog reviewMore clinics in Columbia
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