Primary Care - Boone Health
Family Medicine • Columbia, MO
Ratings by platform
- Birdeye (Boone Health Primary Care - Ashland): 4.3/5 (32 reviews)
- Google My Business (Boone Medical Group - Central): 2.4/5 (25 reviews)
- U.S. News & World Report (Boone Hospital Center): 3/5 (N/A)
What patients say
Patients praise
- High-quality clinical care and professionalism from many providers
- Some doctors described as thorough, empathetic, and excellent listeners
- Convenience of same-day or flexible scheduling for some patients
- General reputation of the broader Boone Health system for high-quality care and patient experience awards
Common complaints
- Rudeness or lack of compassion among some reception/office staff
- Scheduling and administrative organization issues (e.g., incorrect addresses, appointment errors)
- Perceived rushed appointments or lack of bedside manner in certain providers
- Concerns over billing practices and unexpected charges
In patients' words
"Dr. Roach and his staff are patient, and truly care about your health. Would not go see anyone else for my family."
— Birdeye Review"Terrible office; the staff is rude, they meet with you for rushed appointments with very little bedside manner... overbilling for every dime they can get, and continual turnover."
— Google My Business Review"The check in receptionist... was vey uncaring and comes across very robotic and rude. No compassion at all."
— Yelp ReviewMore clinics in Columbia
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