Phoenix Clinic
Addiction Medicine • Columbia, MO
Ratings by platform
- Rehab.com: 3.8/5 (31 reviews)
- Birdeye: 3.7/5 (3 reviews)
- FindRehabCenters.org (12 reviews)
What patients say
Patients praise
- Some individual doctors/providers are described as wonderful
- Appreciation for specific groups like 'Safer Coping' skills
- Recognition of the clinic as a resource for those seeking recovery
Common complaints
- Difficulty with communication and getting return calls from staff or supervisors
- Challenges obtaining prescription refills and managing prior authorizations
- Issues with intake, appointment scheduling, and long wait times or lack of a waiting list
- Reports of rude or unhelpful staff interactions
- Dissatisfaction with treatment focus and perceived lack of patient-centered care
In patients' words
"We have been trying to get a friend in here for months they do not have a waiting list They tell us to come back every morning and just see if they have an opening they told us someone would call us back it's been 3 weeks no one has ever called us back..."
— Birdeye review"I have been with Burrell for over a year and every time a medication is due for a refill, I follow the necessary steps. I call to be directed to my psychiatrist's nurse, but the nurse is never available and only a voicemail option is available. These calls were never returned each month."
— BBB customer reviewMore clinics in Columbia
CenterPointe Hospital of Columbia
Patients praise: Some patients reported caring and helpful staff experiences · Some individuals found the treatment environment and programs beneficial to their recovery.
Columbia Podiatry
Patients praise: Highly skilled and knowledgeable physicians, particularly Dr. Foster · Effective treatment outcomes, including successful surgeries.
Columbia Orthopaedic Group
Patients praise: Highly regarded clinical expertise and knowledgeable physicians · Efficient and professional care for orthopedic injuries and pain conditions.
Columbia Orthopaedic Group Surgery Center
Patients praise: highly rated clinical care and surgical expertise · modern facility environment described as clean and tranquil.
Columbia Center for Dentistry
Patients praise: Friendly and professional staff · High-quality dental care.
Liberty Family Medicine
Patients praise: High overall rating with many positive reviews · Appreciation for personalized and attentive care.
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