CommonSpirit Pulmonology Colorado Springs
Pulmonary Medicine • Colorado Springs, CO
Ratings by platform
- Yelp (CommonSpirit Penrose Hospital): 2.2 out of 5 stars (134 reviews)
- US News Health (Pulmonologists at Penrose): 3 out of 5 stars (23 reviews)
- Healthgrades (Dr. Clyde Williams): 4.3 out of 5 stars (7 reviews)
- Healthgrades (Dr. John Newcomer): 3.3 out of 5 stars (16 reviews)
- Healthgrades (Dr. Christopher Merrick): 5.0 out of 5 stars (7 reviews)
- Healthgrades (Dr. Andrew Boulos): 3.7 out of 5 stars (N/A)
What patients say
Patients praise
- Some physicians are described as attentive, thorough, and effective listeners
- Highly rated and well-regarded individual specialists in the group
- Professionalism in specific departments like imaging and testing
- Staff described as kind, caring, and respectful in some interactions
Common complaints
- Difficulties with appointment scheduling and rescheduling
- Reports that some providers do not listen to patient concerns or are dismissive
- Concerns regarding poor bedside manner and perceived lack of compassion from some staff
- Frustrations with billing processes and administrative delays
- Lack of clear communication or follow-up regarding test results
In patients' words
"I like and trust Dr. Williams. Never afraid to ask questions and he will always answer."
— Healthgrades Review"Dr. Newcomer has extremely poor bedside manners. He also spends appointment time doing dictation with a voice recorder during the appointment. He was cold, rude and treated me like I was a student from the 1950's."
— Healthgrades Review"Dr. Merrick did what is the most important thing a Doctor can do and that is to Listen to his patient."
— Healthgrades Review"Waited 3 months for test results to get an appointment. They called the day before and wanted to reschedule for 1-2 more months wait."
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