
Iron Horse Pediatrics – Colorado Springs Pediatrics
Pediatrics • Colorado Springs, CO
Ratings by platform
- My Needs Network: 4.4/5 (10 reviews (on this platform))
- Facebook: 82% recommend (60 reviews)
- Yelp/MapQuest: Not specified (mixed feedback) (26 reviews)
What patients say
Patients praise
- High praise for the medical providers (specifically Dr. Bagnall, Dr. Valdez, Dr. Bradley, and founder Dr. Maynard)
- Patients feel providers are knowledgeable, attentive, and caring
- Helpful after-hours nurse line and efficient patient portal
- Clean and welcoming facility atmosphere
Common complaints
- Complaints regarding rude or unprofessional office staff
- Difficulty reaching the office by phone or long wait times on hold
- Perception of feeling rushed during appointments
- Occasional concerns about billing or office policies
In patients' words
"The doctors are GREAT too bad the office staff that is awful. EVERYTIME I have call they put you on hold right away!"
— Unilocal Review"Dr. Bagnall is amazing. We’ve been seeing her from the day my son and daughter were born... She’s full of compassion, really listens to your concerns and provides solutions."
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