Collinsville, IL
Urgent Care • Collinsville, IL
Ratings by platform
- Total Access Urgent Care: 4.9/5 (392)
- Elizabeth Ann Bohn, PA: 4.9/5 (139)
- WellNow Urgent Care: 4.2/5 (494)
- Anderson Hospital ExpressCare: 4.0/5 (400)
- Shawna R Swinigan, PA: 4.9/5 (211)
- Evercare of Collinsville (Nursing Home): 1/5 (Overall) (23 (Complaints))
What patients say
Patients praise
- High patient satisfaction reported for many individual providers and urgent care centers
- Professional, thorough, and attentive staff/providers
- Clean, efficient, and accessible facilities
- Valued patient portals for timely communication
Common complaints
- Long wait times and difficulty contacting some offices via phone
- Reports of dismissive or rude staff at certain urgent care locations
- Concerns regarding clinical decisions or treatment disagreements
- Documented safety and neglect issues, including fall hazards and inadequate incontinent care, at specific long-term care facilities
In patients' words
"Elizabeth Bohn was amazing! One of the first doctors I’ve ever had who I truly feel cared for my health... I didn’t feel rushed at all."
— Ratings.MD"Office staff on the other hand leaves something to be desired. It's impossible to get a hold of the office via phone, but thankfully there is a patient portal where the providers are very responsive."
— Healthgrades"The facility failed to ensure a resident was free from neglect... This failure resulted in R2 lying in urine and feces for hours..."
— IDPH Statement of DeficienciesMore clinics in Collinsville
WellNow Urgent Care | Collinsville
Patients praise: Professional and friendly staff · Capable and competent medical care.
Anderson ExpressCare Collinsville
Patients praise: Efficient and fast service experiences · Helpful and friendly front desk staff and nurses.
Pet Urgent Care in Collinsville, IL | Village Vet Hospital
Patients praise: compassionate and friendly staff · patient and thorough veterinary care by Dr. Jones.
Unity Hospice: Hospice & Palliative Care for Over 30 Years
Patients praise: Staff described as attentive, compassionate, and kind · Positive experiences with bereavement support programs.
Heartland Pediatrics - Heartland Pediatrics
Patients praise: Thorough and attentive medical care · Detailed explanations of treatments and conditions.
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