Anderson ExpressCare Collinsville
Urgent Care • Collinsville, IL
Ratings by platform
- Solv: 1.0/5.0 (29)
- Google/Aggregate Source: 4.0/5.0 (400)
- BBB: C+ (N/A)
What patients say
Patients praise
- Efficient and fast service experiences
- Helpful and friendly front desk staff and nurses
- Accommodating staff in urgent or after-hours situations
Common complaints
- High cost of services
- Billing issues and dissatisfaction with cost transparency
- Reports of rude staff or unhelpful communication
- Dissatisfaction with medical treatment decisions (e.g., refusal of certain medications)
- Unresponsiveness to formal complaints filed with the BBB
In patients' words
"They accommodated us even though we didn't get there until 755pm. They did an amazing job and eased my daughters worries."
— Google Reviewer"Urgent care treatment for twice the price. No issues with staff or treatment. It's ridiculous that the billing rep tried to justify the price."
— Yelp Reviewer"Avoid this place... Staff was very rude when i ask to see another doctor."
— Google ReviewerMore clinics in Collinsville
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