Collinsville, IL
Surgery • Collinsville, IL
Ratings by platform
- WellNow Urgent Care (Birdeye/Google): 4.2 out of 5 stars (494 reviews)
- Anderson Hospital ExpressCare Collinsville (Google/Yellow Pages/Superpages): 4.0 out of 5 stars (400 reviews)
- MedExpress Urgent Care (Birdeye): 3.6 out of 5 stars (144 reviews)
- Dr. Kevin Stuckey (WebMD Care): 2.5 out of 5 stars (4 ratings)
- Shawna Swinigan, PA (WebMD Care): 5.0 out of 5 stars (6 ratings)
- Dr. Joseph Corvallis (WebMD Care): 4.5 out of 5 stars (16 ratings)
What patients say
Patients praise
- Compassionate, knowledgeable, and thorough care from providers (specifically PAs and certain physicians)
- Patients feeling listened to and not rushed during appointments
- Efficient and friendly staff in some urgent care settings
- Effective follow-up communication from some providers
Common complaints
- Rudeness or unhelpfulness of front desk and administrative staff
- Long wait times for appointments and walk-ins
- Poor communication regarding testing, appointments, and billing processes
- Concerns regarding facility cleanliness and outdated office equipment
In patients' words
"She is one of the first doctors I have met who genuinely takes the time to sit down and talk with you, and she listens attentively. She lets you know that you are important."
— Shawna Swinigan, PA patient review"Front desk staff was extremely rude. Nurse seemed bothered by having to be there. The ONLY good thing was the doctor was very nice. They need to hire nicer staff."
— Anderson Hospital (Collinsville) patient review"Elizabeth Bohn PA is wonderful!!! She listens and does not rush the appointment. I would recommend Elizabeth to anyone who is looking for a healthcare provider or is not happy with their current heath care provider."
— Elizabeth Bohn, PA patient reviewMore clinics in Collinsville
Anderson ExpressCare Collinsville
Patients praise: Friendly and professional front desk or nursing staff in some instances · Efficient and quick care for some patients.
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Patients praise: compassionate and friendly staff · patient and thorough veterinary care by Dr. Jones.
Unity Hospice: Hospice & Palliative Care for Over 30 Years
Patients praise: Staff described as attentive, compassionate, and kind · Positive experiences with bereavement support programs.
Heartland Pediatrics - Heartland Pediatrics
Patients praise: Thorough and attentive medical care · Detailed explanations of treatments and conditions.
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