Anderson ExpressCare Collinsville
Surgery • Collinsville, IL
Ratings by platform
- Google (via aggregate): 4.0 out of 5 stars (400)
- Solv Health: 1.0 out of 5 stars (based on 29 ratings) (29)
What patients say
Patients praise
- Friendly and professional front desk or nursing staff in some instances
- Efficient and quick care for some patients
- Compassionate care and being listened to thoroughly
- Effective diagnosis and treatment for acute issues
Common complaints
- Staff behavior (rude, dismissive, or condescending)
- Long wait times and slow registration processes
- Issues with billing and costs
- Perceived incompetence or lack of thorough diagnosis
- Last-minute appointment cancellations
In patients' words
"They accommodated us even though we didn't get there until 755pm. They did an amazing job and eased my daughters worries."
— Patient Review via Google/Aggregate source"The nurse practitioner I spoke with today was so rude. I wouldn't treat an animal the way she treated me."
— Patient Review via OpenGovNY"I received a total of two bills totaling almost $900 before insurance ($350 after insurance) for the my visit. It's absolutely ridiculous what this place is..."
— Patient Review via RateMDsMore clinics in Collinsville
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