Anderson ExpressCare Collinsville
Emergency Medicine • Collinsville, IL
Ratings by platform
- SolvHealth: 1.0/5.0 (29 (SolvHealth))
- Aggregate (Google/Others): 4.0/5.0 (~400 (Aggregate from various sources))
What patients say
Patients praise
- friendly and helpful front desk staff
- efficient/timely service for some patients
- accommodating in urgent situations near closing time
Common complaints
- high costs/billing concerns
- dissatisfaction with medical treatment decisions (e.g. refusal of antibiotics)
- rude or condescending staff/nurses
- long wait times or feeling unheard
In patients' words
"They accommodated us even though we didn't get there until 755pm. They did an amazing job and eased my daughters worries."
— Patient review aggregated on corktreecreative.com"Urgent care treatment for twice the price. No issues with staff or treatment. It's ridiculous that the billing rep tried to justify the price."
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