Mental Health and Addiction in Collinsville
Behavioral Health • Collinsville, IL
Ratings by platform
- Healthgrades (Wylie & Associates Behavioral Health LLC, Collinsville, IL): 3.7 Star Rating (based on 3 reviews) (3 reviews)
- Rehab.com (Chestnut Health Systems – Collinsville Connections): 1.7 / 10 (Review shown on page (count not specified in snippet))
- Rehabs.org (Chestnut Health Systems | Collinsville, IL): No numeric rating shown in snippet
- fentanylsupport.org (Chestnut Health Systems – listing): 3.4 (3 reviews) (3 reviews)
- NursingHomeDatabase.com (Collinsville Healthcare and Rehab): Overall Rating: 2 Stars (out of 5) (Complaint counts: 4 total complaints on record (CMS-related))
What patients say
Patients praise
- Some patients describe providers/staff as compassionate and helpful (Wylie & Associates Behavioral Health LLC)
- Reports of holistic/structured treatment approaches and integrated mental health + addiction services for Chestnut’s Collinsville program (program description across sites)
- Yelp page exists for a behavioral health practice in Collinsville, suggesting availability of outpatient therapy/addiction counseling (no review content captured)
Common complaints
- Negative experiences including being dismissed/kicked out without warning for missed appointments (Wylie & Associates Behavioral Health LLC)
- Low facility rating and severe concerns raised in reviews for Chestnut Health Systems – Collinsville Connections (Rehab.com)
- Criticism of unprofessional handling and insurance denial/appointment cancellation (Chestnut Health Systems listing)
- For a different “Collinsville” facility in Alabama nursing home database: low overall rating and complaint/deficiency history (not necessarily mental health/addiction in Collinsville, IL)
In patients' words
"“Straight forward and compassionate.”"
— Healthgrades review snippet for Wylie & Associates Behavioral Health LLC (Collinsville, IL)"“IGNORE NEGATIVE REVIEWS TRUST ME THEY'RE AMAZING!”"
— Healthgrades review snippet for Wylie & Associates Behavioral Health LLC (Collinsville, IL)"“Beginning appointment starts out great to reel you in and take your money. But make a mistake and they’ll kick you out of the practice without warning…”"
— Healthgrades review snippet for Wylie & Associates Behavioral Health LLC (Collinsville, IL)"“A combined mental health and substance abuse rehab”"
— Rehab.com description for Chestnut Health Systems – Colinsville Connections"“Really unprofessional company… denying Tricare… cancelled an appointment…”"
— Patient reviews on fentanylsupport.org listing for Chestnut Health SystemsMore clinics in Collinsville
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