Capital Women's Care: Women's Care Center | Home
Women's Health • College Park, MD
Ratings by platform
- Birdeye (Silver Spring location): 2.9/5 stars (50 reviews)
- Birdeye (Westminster location): 4.6/5 stars (1,1,153 reviews)
- RealPatientRatings (Division 22): 4.8/5 stars (5,700 reviews)
- RealPatientRatings (Rockville): 4.7/5 stars (3,217 reviews)
- Yelp (Rockville): 2.2/5 stars (56 reviews)
What patients say
Patients praise
- Highly professional, attentive, and knowledgeable doctors and medical staff
- Compassionate bedside manner and thorough consultations
- Clean and well-maintained facilities
- Efficient care and positive experiences with routine exams and specialized services
Common complaints
- Unprofessional, rude, or condescending front desk and reception staff
- Long waiting times for appointments
- Issues with billing and communication regarding insurance or payments
- Difficulty getting timely responses to messages or requests
In patients' words
"While the care staff (doctors, technicians, ultrasound staff) get 5 stars, the front desk... is TERRIBLE."
— Birdeye review"Reviews highlight a significant divide in service attitudes; some praise the kindness of medical staff, while others criticize the rudeness and unprofessionalism of front desk personnel."
— Wheree review summary"Patients consistently praise our practice for its welcoming, professional staff, clean facilities, and efficient, timely care."
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