Family Medicine in Cohasset, MA - Primary Care | Physicians
Primary Care • Cohasset, MA
Ratings by platform
- Healthgrades (Dr. Brian McPhillips): 4.4/5 (12 reviews) (12)
- WebMD (Dr. Brian McPhillips): 5.0/5 (9 ratings) (9)
- WebMD (Dr. Cheryl Mitchell): 4.5/5 (10 ratings) (10)
- U.S. News & World Report (Dr. Cheryl Mitchell): 4/5 (21 ratings) (21)
What patients say
Patients praise
- Patients describe long-term physicians as knowledgeable, caring, and professional
- Some providers are praised for taking time with patients and explaining conditions clearly
- Accessibility and willingness to accommodate urgent or timely appointments reported by some patients
- Competence of specific long-tenured doctors
Common complaints
- Reports of rude, insensitive, or incompetent front desk and administrative staff
- Dissatisfaction with billing practices and billing errors
- Long wait times for appointments or on hold
- Concerns regarding bedside manner for some providers
In patients' words
"I have been a patient of Brian Mcphillips for 28 years. He is kind, compassionate and intelligent. He takes his time with his patients and explains everything thoroughly."
— WebMD Patient Review"I bring my 4 month old here and it is a wonderful practice. Whenever she needs to be seen they accommodate us in a timely fashion."
— MapQuest/Yelp Patient Review"Dishonest billing practices will never be a patient again"
— Vitals Patient Review"Rude and insensitive staff. Long hold times Front desk workers are incompetent."
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