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UMass Memorial Health

Cancer Care • Cohasset, MA

★★★☆☆3.0/5951 reviews across 1 platform

Ratings by platform

  • CMS HCAHPS: 3/5 (951 reviews)

What patients say

Patients praise

  • Compassionate care team
  • Effective treatment journeys
  • Strong support systems and holistic care
  • Clear communication from providers

Common complaints

  • Overall hospital CMS patient experience rating is 3/5

In patients' words

"They did not just take care of my cancer diagnosis, they took care of me holistically, mind, body and spirit with all their support systems they have put in place... I felt seen, I felt heard and I felt supported."

— Patient testimonial on LinkedIn

"I can't say enough good things about everybody at UMass Memorial Medical Center. All the nurses when I went for treatment... I got to really know them."

— Facebook post by a patient

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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