UrgentCare - Coffeyville Regional Medical Center
Urgent Care • Coffeyville, KS
Ratings by platform
- seniors.fyi: 3.1 out of 5 stars (based on 95 reviews) (95 reviews)
- Birdeye (Emergency Room category): 2.9 out of 5 stars (7 reviews)
- Birdeye (Neurosurgery category): 1.0 out of 5 stars (1 review)
What patients say
Patients praise
- Facility cleanliness is occasionally noted as satisfactory
- Some individual physicians have received praise for their communication and care
- Recognition programs such as the DAISY and BEE awards highlight efforts toward patient-centered care
Common complaints
- Reports of inconsistent or dismissive bedside care from nursing and medical staff
- Complaints regarding long wait times and poor communication in the emergency department
- Allegations of billing errors, overpricing, and improper coding practices
- Instances of perceived misdiagnosis or delays in receiving urgent treatments
In patients' words
"I told her l needed pain relief for fibromyalgia, and osteoarthritis... She never ordered any pain relief mess. I am suffering from depression, and after my appointment.I cried. she was cold, and indifferent."
— Patient story, 2022"The hospital ignored clear signs of diabetic ketoacidosis in a toddler, a dangerous failure for any medical team."
— Patient review, seniors.fyi"When I try to explain to her about my physical condition... she started screaming and cursing at me, and then threatened me."
— Patient review, Birdeye (Neurosurgery)More clinics in Coffeyville
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Patients praise: Professional and knowledgeable medical staff · Helpful front desk and nursing teams.
Community Health Center of Southeast Kansas
Patients praise: friendly and professional staff · quick and efficient walk-in/urgent care services.
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