Heritage Health | healthcare | Coeur d'Alene, ID, USA
Psychiatry and Behavioral Health • Coeur d'Alene, ID
Ratings by platform
- Birdeye: 3.4/5 stars (43 reviews)
- Yelp/Apple Maps: 1.8/5 stars (30 reviews)
- Facebook: 76% recommend (100 reviews)
What patients say
Patients praise
- Caring and patient-focused approach reported by some patients
- Dental staff praised for being gentle, thorough, and accommodating
- Psychiatric team and specific providers noted for professionalism and listening skills
- Efficient service and personalized attention mentioned in positive experiences
Common complaints
- Unprofessional staff communication and appointment cancellations
- Issues with provider turnover and consistency of care
- Concerns regarding medication management and prescribing practices
- Difficulties with administrative processes and billing/insurance documentation
In patients' words
"Heritage Health has made me feel less than human for the last time. First, they loaded me up with so many meds (that weren't working)."
— Better Business Bureau"I have a lot of experience with this clinic. They have improved a lot. I initially saw jeff hargraves and was extremely disappointed... I switched to Anna Owen and she has been great."
— Birdeye"Heritage Health is a caring and patient-focused practice. The dentists and hygienists are kind, gentle, and thorough in their approach."
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