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Behavioral Health - Kootenai Health

Psychiatry and Behavioral HealthCoeur d'Alene, ID

★★★☆☆3.4/549 reviews across 2 platforms

Ratings by platform

  • Rehab.com: 3.41/5 (49 reviews)
  • Recovered.org: 4.03/5

What patients say

Patients praise

  • Clinical staff described as caring, knowledgeable, and compassionate by many patients
  • Focus on integrated, collaborative, and individualized treatment plans
  • Appreciation for family involvement and support during the recovery process
  • Access to safe, structured environments for crisis and stabilization services

Common complaints

  • Concerns regarding billing practices and communication about costs
  • Reports of slow or unresponsive communication from patient advocates
  • Mixed feedback on staff attentiveness and responsiveness to specific patient needs

In patients' words

"They do a lot of wonderful things in this unit- I’ve seen them bring people back to life. They really help people see hope in their lives."

Kootenai Health website (patient/staff testimonials)

"The past 2 appointments with a doctor I had were less than satisfactory. I called the patient advocate and it's been over a week since I left a voice mail. No one has called me back."

FindMentalHealthFacilities.org user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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