Prairie Family Medicine | Medicare and Primary Care Provider
Primary Care • Coeur d'Alene, ID
Ratings by platform
- Birdeye: 4.6 out of 5 (1,494 reviews)
- Apple Maps: 2.2 out of 5 (44 reviews)
- Yelp: Not clearly shown in provided snippet (Not clearly shown in provided snippet)
- Yahoo Local (Yelp feed): Star breakdown shown (5★/4★/3★/2★) but no overall numeric rating in snippet (43 reviews)
What patients say
Patients praise
- Caring, knowledgeable providers (example: Dr. Taft)
- Positive experience for some patients/families over many years
- Supportive front desk/staff described positively
- Appreciation for thorough attention to health concerns (e.g., blood pressure)
Common complaints
- Poor patient care/communication after ownership change (Praxis takeover)
- Longer wait times / difficulty getting timely appointments
- Billing/charges complaints
- Negative experiences including being treated poorly or harsh responses; also an incident described involving police detainment related to a mental health evaluation
In patients' words
"“My family of six… relied happily on Prairie Family Medicine… That has all changed…. Since the change over, the immense lack of patient care and communication has been horrendous!”"
— Birdeye review excerpt"“My doctor is Dr. Taft and he is excellent. He is extremely caring and knowledgeable.”"
— Apple Maps / Yelp excerpt"“Worst care and billing department since Praxis took over! Outrageous charges Unsatisfactory medical care Poor communication DO NOT BE SEEN HERE!”"
— Yahoo Local (Yelp feed) review excerpt"“Very disgruntled. My evaluation for depression turned into a detainment with three policemen called…”"
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