Family Medicine - Kootenai Health
Primary Care • Coeur d'Alene, ID
Ratings by platform
- Birdeye: 2.6/5 stars (8 reviews (Birdeye))
- Better Business Bureau (BBB): 13 complaints filed in 3 years (13 total complaints)
What patients say
Patients praise
- Many patients report compassionate and attentive care from providers and nursing staff
- Frequent praise for staff professionalism and friendly demeanor at the front desk and nursing levels
- Positive experiences with thorough communication from specific physicians who listen well
- Reports of efficient check-in processes and ease of scheduling at certain locations
Common complaints
- Concerns regarding medical billing and collection practices
- Reports of feeling unheard or having medical concerns disregarded by providers
- Experiences of poor communication regarding treatment plans or referrals
- Occasional challenges with wait times or administrative processes
In patients' words
"Dr. Hart did not appear rushed during our appointment, which is a rare experience these days. Many times doctors make you feel like they are too busy to hear you out."
— LocalityBiz (Post Falls location review)"I told the doctor there was something wrong, he disregarded my concerns and told me to lose weight... If this doctor listened to my concerns, I could’ve gotten help a lot sooner."
— LocalityBiz (Hayden location review)"They have begun harrasing me with phone calls MULTIPLE times a day. When I try to set up a payment plan... they demand that I pay $200 a month, which I cannot afford."
— BBB Complaint SummaryMore clinics in Coeur d'Alene
Prairie Family Medicine | Medicare and Primary Care Provider
Patients praise: Caring, knowledgeable providers (example: Dr. Taft) · Positive experience for some patients/families over many years.
Physical Therapy Treatment in Coeur d'Alene & Hayden, ID
Patients praise: highly knowledgeable, professional, and competent therapists · friendly, welcoming, and helpful front desk staff.
BioPerformance Institute: Built on the Traditions of North Idaho ...
Patients praise: Professional and knowledgeable staff · Calming and clean atmosphere/facility design.
Kootenai Heart Clinics – Coeur d'Alene - StopAfib.org
Patients praise: Competent medical expertise · Caring atmosphere.
Kootenai Indigo Urgent Care | Coeur d'Alene, ID
Patients praise: Staff described as friendly, helpful, kind, and knowledgeable · Quick service / efficient care and thorough explanations.
Coeur OBGYN
Patients praise: Kind, knowledgeable, and professional providers and staff · Warm, welcoming office atmosphere that helps ease patient anxiety.
Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.