Kootenai Health
Cardiology • Coeur d'Alene, ID
Ratings by platform
- Birdeye (4.6/5 stars) (11,266 reviews)
- US News & World Report / Yelp: 3/5 (151 reviews)
What patients say
Patients praise
- High patient recommendation rates (e.g., 71-88% willingness to recommend)
- High marks for nursing communication and professional care in many instances
- Recognition for specific medical services, such as being named a top cardiovascular hospital
- Magnet designation for nursing excellence
Common complaints
- Billing and payment disputes, including dissatisfaction with medical billing processes and collection practices
- Negative experiences with specific provider interactions or perceived lack of care/empathy
- Communication gaps, including issues with signage and coordination of care
- Occasional reports of rudeness or poor listening from staff members
In patients' words
"The Angels who work at the Hospital are absolutely the most loving caring people I've ever met."
— Yelp User Review"Had an exceptionally poor experience with [provider]. ... Provided me with paperwork to sign while on my back in stirrups. Then, she proceeded to frighten me about the results, that were yet to be discovered."
— Birdeye User Review"They have begun harrasing me with phone calls MULTIPLE times a day. When I try to set up a payment plan of $100 a month, they demand that I pay $200 a month, which I cannot afford."
— Better Business Bureau ComplaintMore clinics in Coeur d'Alene
Kootenai Heart Clinics
Patients praise: Competent medical expertise · Caring atmosphere.
Pulse Heart Institute Cardiology & Vascular Services
Patients praise: Doctors are described as attentive, personable, and easy to talk to · Providers are praised for thorough explanations of conditions and treatment options.
Orthopedic Sports Institute
Patients praise: highly knowledgeable, professional, and competent therapists · friendly, welcoming, and helpful front desk staff.
BioPerformance Institute
Patients praise: Professional and knowledgeable staff · Calming and clean atmosphere/facility design.
Indigo Urgent Care
Patients praise: Staff described as friendly, helpful, kind, and knowledgeable · Quick service / efficient care and thorough explanations.
Coeur OBGYN
Patients praise: Kind, knowledgeable, and professional providers and staff · Warm, welcoming office atmosphere that helps ease patient anxiety.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Cardiology clinics, or filter by state and specialty to compare patient ratings.