Cocoa Beach Family Medicine - Florida Family Practice - myPrivia
Family Medicine • Cocoa-Rockledge, FL
Ratings by platform
- U.S. News Health: Generally high ratings for individual providers (e.g., 44 reviews for Dr. Jordan L. Loftis) (44 reviews for Dr. Jordan L. Loftis)
- WebMD Care: 4.5/5 (6 reviews)
- Healthgrades: 4.2/5 (5 reviews)
- WebMD Care: 4.0/5 (16 ratings)
What patients say
Patients praise
- High provider-specific satisfaction (doctors praised for knowledge, attentiveness, and bedside manner)
- Convenience of online scheduling and virtual visit options
- Positive experience with prescription refills via the app
- High patient ratings for specific providers (e.g., 4.9/5 mentioned for Privia providers, specific doctor ratings often 4.0-4.8/5)
Common complaints
- Technical issues with the myPrivia app (crashes, login failures, loading problems)
- Frustrations with the myPrivia portal (difficult to navigate multiple providers/family accounts, buggy functionality)
- Administrative/billing complaints reported for Privia Health (billing errors, card on file issues, communication challenges)
- Occasional poor bedside manner or lack of compassion reported by support staff in similar practices
In patients' words
"Patients rate our providers 4.9 out of 5 for efforts to include them in decisions about their care."
— Privia Health / Cocoa Beach Family Medicine official website"I’ve had the best experience with prescription refills by using the app. Also general questions using the app. I tell all of my friends even if they are with other providers to checkout the app they have access to, because my experience has been very good."
— App Store review for myPrivia app"It's a horribly buggy portal, like so many."
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