Barton-Rockledge Health Center in Florida
Family Medicine • Cocoa-Rockledge, FL
Ratings by platform
- Birdeye (Aggregated): 4.2 out of 5 stars (611 reviews)
What patients say
Patients praise
- Accessibility of care regardless of ability to pay
- Helpful and professional medical providers, specifically in pediatrics, counseling, and diabetes management
- Extended clinic hours (until 8:00 pm) cited as beneficial
- Helpful and friendly staff in some interactions
Common complaints
- Extremely long wait times to reach staff by phone
- Difficulties with the phone system and call-back features
- Need for improvement in administrative operations and customer service
- Limited hours or availability for certain services like behavioral health/psychiatry
In patients' words
"The phone system is insane they take hours to pick up the phone. They give you a option to get a call back then when they call you back you have to wait even longer... If that doesn’t make sense just know that going to this doctor for anything and having to call them is going to take you a minimum of 45 minutes."
— Patient review via Birdeye"The clinic offers quick fast service and great service from staff, who are very friendly. The extended hours are a savor, from 8am-8pm. Dr. Cooper really gives you your alloted time and answers all your questions..."
— Patient review via BestProsInTownMore clinics in Cocoa-Rockledge
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