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Cocoa Beach Family Medicine - Florida Family Practice

Primary CareCocoa Beach, FL

★★★☆☆3.2/550 reviews across 3 platforms

Ratings by platform

  • U.S. News: Overall rating positive (3 out of 5) (44 total patient reviews)
  • WebMD (Dr. Lauren Loftis): Average rating 4.5 out of 5 (6 ratings)
  • myPrivia (practice/provider ratings): 4.9 out of 5 (patients rate providers) (not stated)
  • Birdeye (Complete Care Family Medicine): 4.8 star rating (15 reviews)

What patients say

Patients praise

  • High patient satisfaction with provider inclusion in care decisions (practice rating 4.9/5).
  • Positive ratings for specific clinicians (e.g., WebMD average 4.5/5 for Dr. Lauren Loftis; U.S. News shows an overall 'positive' rating for Dr. Jordan Loftis).

Common complaints

  • Some negative experiences appear in reviews about other nearby/related medical practices (not explicitly confirmed as Cocoa Beach Family Medicine), including reports of poor receptionist communication/compassion.
  • Complaint examples also include cancellation/appointment issues from Yelp for a different clinic (Premier Medical Clinic) and negative experiences regarding staff/inefficiency for a different provider's office (WebMD reviews for another physician).

In patients' words

"“The doctors and Nurse practitioners are wonderful, caring and compassionate. But one of the receptionists that called me about my X-ray results was not kind nor caring or compassionate… She hung up on me so quickly…”"

Birdeye review for “Complete Care Family Medicine”

"“Terrible place. Doctor canceled last of my 3 appointments.”"

Yelp review for “Premier Medical Clinic - Cocoa Beach”

"“DO NOT go to this physician's office… After waiting over six weeks… finally switched doctors.”"

WebMD reviews (Dr. Jasen Kobobel)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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