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Concierge Medicine Program | Cleveland Clinic

Concierge Medicine • Cocoa Beach, FL

★★★★★5.0/5369 reviews across 2 platforms

Ratings by platform

  • Cleveland Clinic ProviderMatch: 5.0/5 (224 reviews)
  • Cleveland Clinic ProviderMatch"}}],sampleQuotes:[{quote:{citations:,confidence:: 5.0/5 (145 reviews)

What patients say

Patients praise

  • Concierge physicians are described as professional, attentive, and knowledgeable
  • Patients appreciate the personalized time and quality of care in the concierge program

Common complaints

  • Concerns over surprise facility fees for medical visits
  • Reports of disorganized administrative processes and long wait times in hospital settings
  • Frustration regarding staff availability during shift changes in hospital care settings

In patients' words

"The staff seem attentive, supportive, and knowledgable... Whatever you do don’t go at shift change. The team that was caring and sometimes attentive has gone home..."

— ComplaintsBoard review of Cleveland Clinic hospital care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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