Concierge Medicine Program | Cleveland Clinic
Concierge Medicine • Cocoa Beach, FL
Ratings by platform
- Cleveland Clinic ProviderMatch: 5.0 out of 5 stars (224 ratings, 8 reviews (Dr. Melissa Walther))
- Cleveland Clinic ProviderMatch"}}],sampleQuotes:[{quote:{citations:,confidence:: 5.0 out of 5 stars (145 ratings, 8 reviews (Dr. Mark Moon))
What patients say
Patients praise
- Concierge physicians are described as professional, attentive, and knowledgeable
- Patients appreciate the personalized time and quality of care in the concierge program
Common complaints
- Concerns over surprise facility fees for medical visits
- Reports of disorganized administrative processes and long wait times in hospital settings
- Frustration regarding staff availability during shift changes in hospital care settings
In patients' words
"Dr Walther and her staff do an outstanding job of keeping me informed. Very professional"
— Cleveland Clinic Patient Reviews"If you’re being charged a new fee, you expect there to be a new service... I’m not getting any new service — I’m just paying more, so I’m feeling a little more taken advantage of."
— NBC News report on Florida facility fees"The staff seem attentive, supportive, and knowledgable... Whatever you do don’t go at shift change. The team that was caring and sometimes attentive has gone home..."
— ComplaintsBoard review of Cleveland Clinic hospital careMore clinics in Cocoa Beach
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