Cocoa Beach Family Medicine - Florida Family Practice - myPrivia
Internal Medicine • Cocoa Beach, FL
Ratings by platform
- Apple App Store: 3.8 out of 5 stars (Approximately 9,000 ratings)
- Google Play Store: 4.1 out of 5 stars (Google Play) (3,600 reviews)
What patients say
Patients praise
- Positive patient feedback regarding individual physician care, including knowledge and bedside manner
- App provides convenient access to health records and messaging for some users
- Tech support can be helpful and professional for specific issues
Common complaints
- App usability issues, such as difficulty scheduling appointments or navigating between providers
- Billing and payment system concerns, including erroneous charges and difficulty contacting support regarding invoices
- Limited app functionality compared to other patient portals
In patients' words
"Multiple patients express high satisfaction with this provider's knowledge, attentiveness, and ability to clarify medical issues."
— U.S. News & World Report (regarding Dr. Jordan Loftis)"I had a bill due that I was not aware of... Communication with this company is very poor which is why I stopped going in the first place."
— Google Play Store review of myPrivia appMore clinics in Cocoa Beach
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