Cape Canaveral Hospital | Health First
Emergency Medicine • Cocoa Beach, FL
Ratings by platform
- Birdeye: 3.4 out of 5 stars (679 reviews)
- Healthgrades: 71% patient recommendation rate (Not explicitly provided as total count)
- U.S. News & World Report: 87% patient recommendation rate (Not explicitly provided as total count)
- MedicalRecords.com: 3.2 out of 5 stars (126 reviews)
- MapQuest/Yelp data aggregation: 2.5 out of 5 stars (82 reviews)
What patients say
Patients praise
- Many patients report caring and thorough medical staff, including doctors and nurses
- Some patients describe the hospital as efficient and professional, occasionally comparing it to a well-oiled machine
- High willingness to recommend the hospital in some survey-based data (e.g., 71% to 87%)
- Familiarity and comfort with long-term care staff
Common complaints
- Rudeness and lack of professionalism among office staff
- Long wait times and difficulties scheduling or rescheduling appointments
- Concerns regarding quality of care in specific hospital departments, particularly the ER and certain inpatient units
- Perceived dismissiveness or lack of thoroughness from certain medical providers
In patients' words
"Dr. Dang and Jackie are great, but the office staff is untrained, unskilled, and downright RUDE."
— Birdeye review"The staff at this er were very understanding when I came to them in a lot of pain... They made sure I was heard and did everything they could to make me comfortable."
— MedicalRecords.com review"This could be the best hospital in the country, Staff was very professional. It was like a well oiled machine. Everyone knew their job very well."
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