Coatesville VA Medical Center | Veterans Affairs - VA.gov
Cardiology • Coatesville, PA
Ratings by platform
- Nursa: 3.8 out of 5 stars (124 reviews (Google))
- Facebook: 88% recommend (208 reviews)
- Plainhospital (VA SAIL composite rating): 2.5 out of 5 stars (N/A)
What patients say
Patients praise
- recognition for high-quality mental health care services, including a #1 ranking in the Mental Health Domain Quality score in FY 2024
- reports of friendly and knowledgeable staff members
- positive internal trust scores reported by the facility reaching 95% in FY 2024
Common complaints
- concerns regarding pain management efficacy
- difficulties navigating the facility complex
- reports of challenging parking situations, particularly for patients with mobility needs
- historically reported longer wait times for primary, mental health, and specialty care compared to some benchmarks
In patients' words
"There are a lot of resources at this hospital and friendly, knowledgeable staff as well. The complex however can be a lot to take on when your in need of services, which building, which floor things like that."
— Trustburn User Review"Veterans report being increasingly satisfied and trust us to deliver the care they have earned and deserve. The collective voice of our Veterans placed our Trust Score at 95% this year."
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